In an age of digital advancement, the tourism industry has embraced new tech to deliver improved user experiences. With the summer fast approaching, I wanted to learn more about how travel companies like Booking.com are preparing for advancements like machine learning and artificial intelligence to fine-tune our holidays.
I sat down with Gillian Tans, CEO of Booking.com, to ask her all about it. As a powerhouse woman in tech and a keynote speaker at our upcoming TNW Conference, I asked her about diversity, sustainable tourism, and the future of the industry.
You have been vocal and passionate about diversity in the tech industry for a long time. What would you say are the biggest strides we’ve made, and the biggest hurdles we now face? How do you think we’ll overcome them?
There have been some incredible strides made towards diversifying the tech industry over the past few years, but we still have a long way to go. I’m unbelievably proud that at Booking.com we have over 17,000 employees across the globe, representing over 140 nationalities. Our global workforce is comprised of more than 50 percent women, and within our leadership team women hold one third of the positions. That type of