Ocado have teamed up with Coles to “reshape the food retail landscape in Australia” using Ocado Smart Platform (OSP). This comes after the news of eBay partnering with Coles in a bid to attract shoppers in Sydney, Melbourne and Brisbane to buy on eBay.
The OSP will enable Coles to fulfil groceries in Australia via Ocado’s robotic Customer Fulfilment Centres (CFCs).
The partnership will see the introduction of two fulfilment centres; one in Sydney and one in Melbourne. The fulfilment centres are expected to launch in four years.
“Ocado is singularly focused on online grocery shopping and, as a result, has become the best in the world. We are delighted to be partnering with them to make life easier for Coles’ customers here in Australia. Ocado’s ongoing investment and retail partnerships around the world will help us continue to improve our offer into the future.”
– Steven Cain, CEO, Coles Group Ltd
“Today marks another big moment in the continuing transformation of Ocado. Our unique, proprietary and industry-leading technology is bringing new growth opportunities to retailers around the world and changing the customer experience of grocery shopping. Coles is a grocer with a global reputation for innovation and outstanding commitment to their customers, and I am delighted we will be working together in the years to come to reshape the food retail landscape in Australia.”
– Tim Steiner, CEO, Ocado